Last Updated: August 16, 2024

 

Welcome. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. Delivery

• Shipping Times: Estimated arrival times for your order depend on the destination country. Shipping times may range from 1-28 business days.
• Estimated arrrival to European countries range from 1-16 business days.
• Estimated arrival to other regions range from 1-28 business days.

2. Customs and Import Taxes

• Responsibility: Buyers are responsible for any customs duties, import taxes, or other fees that may apply to their order. These charges are not included in the item price or shipping cost.
• Delays: We are not responsible for any delays caused by customs processes or other factors beyond our control.

3. Payment Options

• Secure Payments: We offer secure payment options through Stripe. We do not store or have access to your payment information.
• Accepted Payments: We accept major credit cards, debit cards, and other secure payment methods. For a list of accepted payment options, please refer to the checkout page.

4. Returns and Exchanges

• Eligibility: Due to the handmade nature of our jewellery, returns and exchanges are generally not accepted unless there is a defect or error on our part upon arrival. Please check the item details for specific return and exchange policies related to each product.
• Process: If you believe you are eligible for a return or exchange, please contact us within 3 days of receiving your order. We will provide instructions for returning the item or processing the exchange.

5. Cancellations

• Policy: Once an order is placed, cancellations are not accepted. Please review your order carefully before completing the purchase.

6. Contact Us

• Issues and Inquiries: If you have any issues with your order or questions regarding our products or policies, please contact us through ‘kamilebeads@gmail.com’. We are here to assist you and will respond as promptly as possible.

7. Changes to Terms

• Updates: We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website constitutes acceptance of any revised terms.

We appreciate your support and hope you enjoy your product.